Privacy Policy

1. Introduction

IngoAstral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Email address (for account creation and communication)
• Username or display name
• Profile information you choose to provide
• Usage data and app interaction patterns
• Device information (device type, operating system, app version)

2.2 Remote Viewing Data

Our app is designed for remote viewing practice. We may collect:

• Practice session data and results
• Progress tracking information
• User-generated content (notes, drawings, descriptions)
• Performance analytics and improvement metrics

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our remote viewing practice services
• To track your progress and provide personalized recommendations
• To improve our app's functionality and user experience
• To communicate with you about updates, features, and support
• To ensure the security and integrity of our services
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you explicitly consent to data processing
• Contract Performance: To provide the services you've requested
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our app (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection practices

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at: codeandcraft3d@gmail.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority. For EU residents, you can find your local authority at: https://edpb.europa.eu/about-edpb/board/members_en